Posts Tagged matrix organization

MATRIX ORGANIZATION

Matrix organization structure originated with the United states Aero Space Programme of the 1960s and the Aero space agency’s extraordinary and conflicting needs for system (for innovation) and order (for regulation and control). A matrix organization employs a multiple command system that includes not only a multiple command structure, but also related support mechanisms and associated organization culture and behaviour pattern. A matrix organization is not desirable unless (i) the organization must cope with two or more critical sectors (functions, products, services, areas); manufacturing of blinds and selling of roller shades, woven wood shades and paperless office management makes it complicated.

 

(ii) Organizational tasks are uncertain, complex and highly interdependent; industries like term life insurance, hotel and motels.

 

The structure involves the dual chains of command. The system must also operate along two dimensions simultaneously: planning, controlling, appraising and rewarding, etc., along both functional and product lines at the same time. Moreover, every organization has a culture of its own and, for the matrix to succeed the ethos or spirit of the organization must be consonant with the new form. Finally, people’s behaviour, especially those with two bosses and those who share subordinates, must reflect and understanding and an ability to work within such overlapping boundaries.

Advertisements

Leave a Comment